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DesignUp Inc.
826 - 1641 Lonsdale Ave.
North Vancouver, BC
V7M 2J5, Canada

Privacy Policy

DesignUp Inc. is committed to protecting your privacy. You are always free to browse our website without identifying yourself. Should you place an order over our website or choose to take advantage of our customization services, we do ask you for some personal information. This privacy statement discloses the information gathering and privacy practices for our website.

What does DesignUp Inc. do with your personal information?

We use your personal information:

  • To process and fulfill your orders and/or
  • To customize the delivery of information to you.

We also may use the information you provide to us to generate statistics and aggregate reports for internal use. These statistics and aggregate reports will not contain any personally identifiable information. Your identity is kept anonymous.

The information you provide to us over our website is used only by DesignUp Inc. except in very limited circumstances. We will never sell or rent information about our customers.

DesignUp Inc. may disclose personal information if legally required to do so or if necessary to comply with legal process served on DesignUp Inc., protect DesignUp Inc.' rights or property, or take emergency action to protect the personal safety of users of the DesignUp Inc.' website or the public.

What information does DesignUp Inc. collect and why?

When you place an order on our website, we ask you for your name, firm or company affiliation, e-mail address, mailing address, telephone number, and fax number. This information allows us to process and fulfill your order and to notify you of your order status.

If you decide to register at our website to receive an e-mail newsletter or take advantage of the ability to customize your experience of our website, we ask for your e-mail address. This information allows us to effectively offer you the services involved.

How do we protect your information?

When information you provide arrives on our server, it is protected behind a firewall that allows only authorized users to access it.

Can you opt out of e-mail from us?

DesignUp Inc. sends two types of e-mails to our customers:

  • E-mail newsletters to those who have registered to receive regular product updates.
  • General information e-mails, including e-mails informing of upcoming courses and new publications.

If you wish to opt out of receiving informational e-mails from DesignUp Inc., you can do so by sending a note to this effect.

Do we use cookies?

We use "cookies" to customize the information that we present to you. A "cookie" is a small text file that does not personally identify users, although it does identify a user's computer. "Cookies" do not pose a threat to your computer and they do not contain viruses. Most web browsers automatically accept cookies, but you can change this feature in your browser.

If you disable cookies, you will still be able to use and navigate our website, although certain customization features will not be available to you.

What about sites linked from the DesignUp Inc. website?

You should be aware that when you are at DesignUp Inc.' website, you could be directed to other sites that are beyond our control. There are hundreds of links to other sites from DesignUp Inc. pages that take you outside our site. DesignUp Inc. is not responsible for the privacy practices or the content of such sites. Always be aware of where you are at all times!

How can you stay current with any changes in our privacy policy?

Policies and rules relating to the Internet are evolving quickly. If we change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and how we use it.

How can you contact us with questions or comments?

We welcome your questions and comments about privacy. Please send an e-mail.

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